Legal
Shipping and Delivery Policy
Mehndisathi uses clear policies to protect users, professionals, content quality, direct-contact workflows, platform safety, and responsible marketplace behavior.
Direct-discovery platform
Professional responsibility
Support: support@mehndisathi.com
Policy Summary
Mehndisathi is a direct-discovery platform for mehndi services, courses, products, supplier profiles, manufacturer profiles, and related user requests. The platform helps users discover and contact professionals, but customers and professionals should confirm final terms directly before any booking, purchase, payment, class enrollment, or delivery commitment.
These policies are written to support safe onboarding, content quality, direct communication, privacy handling, responsible marketplace behavior, and practical dispute prevention across the platform.
Direct discovery model
Mehndisathi helps customers find and contact professionals. Final service, product, course, payment, delivery, and cancellation terms are confirmed directly between the parties.
Moderated marketplace content
Profiles, listings, reviews, request posts, and media can be approved, hidden, rejected, or removed to keep the platform useful and safer for public discovery.
Professional subscriptions
Platform subscription fees are for profile visibility, dashboard access, listing tools, and related professional features. Customer-to-provider payments remain separate unless stated otherwise.
Important Reminder
Mehndisathi supports discovery; final terms stay between the parties
Customers should verify identity, portfolio, availability, final pricing, delivery, course terms, product freshness, invoice needs, payment proof, and cancellation terms directly before making a final commitment.
When to contact support
- Misleading profile, copied portfolio, spam, or unsafe product claim.
- Privacy, copyright, account, payment receipt, or data deletion request.
- Profile moderation, review moderation, or listing quality concern.
Platform role
Mehndisathi is a discovery and listing platform operated under the Mehndisathi brand. Professionals, tutors, vendors, suppliers, and manufacturers are responsible for the accuracy of their public information, listings, prices, commitments, availability, delivery promises, and customer communication.
Direct communication
Customers may contact listed professionals directly through WhatsApp, phone, email, or inquiry forms. Users should confirm final pricing, service terms, event dates, location, travel cost, taxes, shipping, product quality, and payment details before making any commitment.
Content moderation
The platform may review, approve, reject, hide, or remove profiles, listings, images, products, requests, reviews, or account activity that appears incomplete, misleading, unsafe, duplicate, irrelevant, abusive, or against platform rules.
Registered contact
Mehndisathi can be contacted at Hooghly, West Bengal, India - 712203 for official communication. For faster support, users should use support@mehndisathi.com or +91 8100207604.
Grievance support
For policy questions, account support, privacy requests, content complaints, or legal concerns, users can contact Mehndisathi Support Team at support@mehndisathi.com. The team may ask for additional information to verify and resolve a request.
Review and trust signals
Ratings, reviews, profile badges, portfolio items, and listing details are designed as decision-support signals. They do not replace direct verification of identity, availability, final pricing, service scope, product quality, delivery terms, or payment proof.
Media and asset use
Launch visuals may include licensed or free-to-use stock media, optimized for speed and maintained with internal source notes. Professional profiles should gradually replace sample or stock visuals with provider-owned original media.
Seller-managed delivery
Product delivery, packaging, courier selection, shipping cost, timelines, taxes, damages, and tracking are handled by the relevant seller, vendor, supplier, or manufacturer unless a separate written arrangement exists.
Buyer verification
Buyers should confirm product details, quantity, freshness, ingredients, shipping region, return terms, and payment method directly with the seller before placing an order.
Related policies
Review the policy that matches your need
Need help?
Contact the Mehndisathi support team
For account help, privacy requests, copyright concerns, content complaints, policy questions, or profile moderation issues, contact support from the registered email address where possible.