⭐ Shipping Policy – Mehndi Sathi
Last Updated: 2025
At Mehndi Sathi, we aim to deliver all mehndi products safely, quickly, and with complete transparency. This Shipping Policy explains how and when your orders will be delivered.
📦 1. Shipping Coverage
We currently ship across all major cities and towns in India.
Remote or non-serviceable areas may experience extended delivery times.
🚚 2. Processing Time
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next working day.
🚀 3. Delivery Time
Delivery timelines depend on your location:
| Location Type | Estimated Delivery |
|---|---|
| Metro Cities | 2–4 days |
| Tier 1 & Tier 2 Cities | 3–6 days |
| Other Locations | 5–9 days |
Please note: These are estimates. Delays can occur due to courier issues or high‑volume periods.
💰 4. Shipping Charges
Standard shipping: ₹49 – ₹99 (calculated at checkout)
Free shipping may be available during promotions or on orders above a certain amount.
🔎 5. Order Tracking
Once your order is shipped, you will receive:
A tracking ID
Courier partner link
Live tracking updates
You can check your tracking status anytime.
📦 6. Packaging Quality
All mehndi cones, kits, and accessories are packed with:
Leak-proof, secure packaging
Freshness protection
Temperature-safe sealing (for natural henna products)
⚠️ 7. Delays & Exceptions
Your delivery may be delayed due to:
Incorrect or incomplete address
Unreachable phone number
Weather conditions
Courier partner disruptions
High festive-season demand
If your order is delayed beyond the expected delivery time, contact our support team.
💬 8. Customer Support
For any shipping-related queries, reach out at:
📧 support@mehendisathi.com
📞 (+91) your support number
📝 9. Returns & Refunds
For information on returns, damages, or replacements, please check our Return & Refund Policy page.